Terms of service

Overview

This website is operated by ELEVAN. Throughout the site, the terms “we,” “us,” and “our” refer to ELEVAN.

By visiting our site and/or purchasing from us, you agree to be bound by the following Terms of Service, including any additional policies referenced herein or available by hyperlink.

Please read these Terms of Service carefully before accessing or using our website.

Eligibility

By using this site, you confirm that you are at least 18 years old or the age of majority in your state or country of residence.

You may not use our products or website for any unlawful or unauthorized purpose.

Privacy Policy

Please review our Privacy Policy to understand how we collect, use, and protect your information.

Product Information

We make every effort to display product colors, images, and details as accurately as possible. However, we cannot guarantee that your device’s display will reflect colors exactly.

Because our products are made to order, slight variations in color, placement, or appearance may occur.

We reserve the right to modify or discontinue products at any time without notice.

Pricing & Payments

All prices are listed in USD unless otherwise stated.

We reserve the right to update pricing, product availability, or descriptions at any time without prior notice.

Payments are securely processed through trusted third-party payment providers.

Order Acceptance

We reserve the right to refuse, limit, or cancel any order at our discretion, including orders that appear fraudulent, unauthorized, or in violation of these Terms.

If we cancel or modify an order, we may attempt to notify you using the contact information provided at checkout.

Shipping & Delivery

Shipping times are estimates and are not guaranteed.

ELEVAN is not responsible for shipping delays caused by carriers, customs processing, weather conditions, or other factors outside of our control.

Please review our Shipping Policy and Return & Refund Policy for additional information.

Third-Party Links

Certain content, products, or services available through our website may include materials from third parties or links to external websites.

ELEVAN is not responsible for examining or evaluating the content, accuracy, or practices of any third-party websites and assumes no liability for third-party materials or websites.

Intellectual Property

All content on this website, including logos, branding, graphics, images, designs, text, product concepts, and visual assets, is the property of ELEVAN and may not be copied, reproduced, distributed, or used without written permission.

Prohibited Use

You may not use this site:

For unlawful purposes
To violate any laws or regulations
To infringe upon intellectual property rights
To upload malicious code or harmful software
To harass, abuse, or discriminate against others
To interfere with the security or functionality of the website

We reserve the right to terminate access to the site for violations of these Terms.

Limitation of Liability

To the fullest extent permitted by law, ELEVAN shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.

All products and services are provided “as is” and “as available” without warranties unless otherwise required by law.

Dispute Resolution

If you experience an issue or concern, we encourage you to contact us first at hello@theelevan.com so we can attempt to resolve the matter informally.

Any disputes arising from the use of this website or purchases made through ELEVAN shall be resolved in accordance with applicable laws. Nothing in these Terms limits any rights available to consumers under applicable law.

Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, the remaining provisions shall remain valid and enforceable to the fullest extent permitted by law.